Who do you trust for fair and impartial opinions and advice when thinking about making a significant purchase?
Is it the salesman promoting his product? Maybe you turn to a consumer guide or comparison website for a less subjective opinion? You might seek advice from friends and relatives, people whose opinion you value and trust? Or you could see what other customers – people like you – have said about a particular product and the company which supplied it.
" I am very pleased with my stairlift and my contacts with the company."
"My husband had this chairlift installed last August 2019, because I would be coming home from the hospital. I had broken my hip. I am very pleased with my stairlift and my contacts with the company. Youzsif (technician) was extremely nice and patient to answer any questions.
He worked very hard and checked out everything! I needed a broken part, and he made sure I was going to get it taken care of. I would say he was very knowledgeable I rate him 5 stars!!"
"The installer was neat, efficient and explained how to use the lift!!!"
"I really like that a real person answered the phone and directed me to the right department. I was initially calling to use a stairlift purchased for my cousins father. Neither my cousin nor I were told that there are left and right model. So, it wasn't for a few days before I realized I couldn't use my cousins.
The sales man arrived the same time I figured out I needed a new one ( On Wednesday) A new one was installed 8/31. It would have been sooner but I was away. The installer was neat, efficient and explained how to use the lift!!!"
"The stairlift is making life much better for my wife."
"The entire experience has been very positive, from the initial response by Helena to my information request. She promptly scheduled a visit by Jim. Jim clearly explained the chair features, the company's background and reputation He helped with finding the AARP coupon to lower the cost. Once we decided to purchase the chair the installation was quickly scheduled.
Ben Philo showed up promptly , did a very neat job and a great demo to make sure we understood everything. The stairlift is making life much better for my wife , who has bad knees, allowing her more freedom for getting in and out of our house."
WHY ACORN STAIRLIFTS?
Established in 1992, Acorn Stairlifts has grown to become the world’s biggest company dedicated solely to the manufacture, direct sale, installation and maintenance of home stairlifts. It now manufactures around 70,000 stairlifts per year and, somewhere in the world, an Acorn Stairlift is installed every eight minutes.
Continually developing and refining its products, Acorn is an industry leader in stairlift design and innovation. At the core of the company is a desire to help people overcome mobility issues and live their best lives. Acorn is dedicated to providing first class customer care and ongoing aftercare for its stairlifts and the people who use them.
"Greg B. the installer, was very good, polite, worked tirelessly, and explained things very well. Easy operation."
"Everyone was cooperative and I ----- my stairlift in a timely manner. My installer Jario was excellent. He is a good representative for your company. I feel comfortable recommending your service in Florida."
"1. Loved the presentation 2. The speediness of having it installed 3. The gentleman who installed the chair was so gentle in installing, explained all the facts of the chair, told me to try chair before he left."
Everybody well informed. From sales to installation. Slight delay in the installation because of Covid 19. Everything worked out fine."
"So far it has been very useful, safe and easy to use. Will certainly help in the future years as possible new health issues may occur. Everyone we have dealt with was kind, informative and helpful; including all sales persons and the installer sent to our home (“Cory”). Look forward to daily use of the stairlift."
"I was so impressed with the professionalism of Ramona from sales and Hans from permitting. It really shows how much care and compassion Acorn has for it's customers."
"Great, true professionals. You are fortunate to have people like Andrer and Kevin (installer)"
"I was not going to get stairlift but am very happy my husband bought the stairlifts is much easier on both of us."
"The Installer and Representative were excellent / great experience"
"I was very satisfied with my chair lift. The ease of Operation makes it very easy to materials up and down the stairs on my lap. The assurance that I will be repaired in a minutes time assures me that I wont have to go long periods without my stairlift. Sice the short time I have purchased my staiflfts, Two friends have purchased lifts !!!"
"He was Courteous , patient and fully informative. Installation by Joshua Hughes was exceptional. Joshua was meticulous in every step and aspect of installation, carfully insuring all was done fully properly and well. He fully tested chair operation and was more than courteous, patient and helpful in his instructions, demonstrations and run throughs by both my wife and myself. Joshua is a credit to Acorn !!!"
"Special thanks to Cheryl Armstead I called her a lot. She always had the Information Ia sked for . John Festa came and explained everything about the stairlift. Zacery Byam told me about the cost, and gave me the best price he could. Bradley Allen installed the stairlift I eight hours and it works great! I am so happy I purchased the Acorn Stairlift!! "
"Special thanks to Cheryl Armstead I called her a lot. She always had the Information Ia sked for . John Festa came and explained everything about the stairlift. Zacery Byam told me about the cost, and gave me the best price he could. Bradley Allen installed the stairlift I eight hours and it works great! I am so happy I purchased the Acorn Stairlift!! "
"He was Courteous , patient and fully informative. Installation by Joshua Hughes was exceptional. Joshua was meticulous in every step and aspect of installation, carfully insuring all was done fully properly and well. He fully tested chair operation and was more than courteous, patient and helpful in his instructions, demonstrations and run throughs by both my wife and myself. Joshua is a credit to Acorn !!!"
"I was very satisfied with my chair lift. The ease of Operation makes it very easy to materials up and down the stairs on my lap. The assurance that I will be repaired in a minutes time assures me that I wont have to go long periods without my stairlift. Sice the short time I have purchased my staiflfts, Two friends have purchased lifts !!!"
